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Dashboard Overview TUGI offers both Real-Time Monitoring and Performance Dashboards - your central hub for tracking performance, activity, and support...
February 27th, 2025 54 views 0 likes
Agent Workplace The Agent Workspace is the primary interface for support agents to manage customer interactions efficiently. It is designed...
February 27th, 2025 170 views 0 likes
Ticket Inbox From the ticket inbox, you can view and search tickets by status, brands, and channels. Search Function...
March 20th, 2025 160 views 0 likes
Language & translation settings Language Settings To ensure accurate language display and translation functionality in the system, you need to...
March 24th, 2025 71 views 0 likes